What our clients are saying

Excellent
Moose Roofing4.8
Based on 703 reviews
Angela Zhao
2 days ago
I chose the wrong color of the shingles and Mark Powell caught that before the installation and helped me pick the right color matching everything else. It turned out great.
Response from the owner:Thank you for your wonderful feedback, Angela! We're delighted to hear that Mark was able to help you choose the right shingle color and that you're happy with the result. Your satisfaction is our top priority, and we appreciate your trust in our team. We look forward to serving you again in the future!
Ritika Golej
2 days ago
Moose Roofing came to inspect our roof after a storm. They were so easy to communicate with and very reliable. I would definitely use them again.
Ray Wollberg
2 days ago
4/30/2023 When things go wrong is when you can tell how good a company is by how it responds to problems. The job that Moose did for us went wrong, and they responded poorly.
We took hail damage in June 2022, and Moose came out in July 2022 and pitched the job, and we signed a contract on July 18, 2022. On the last day of August and the first day of September 2022, they replaced the roof. We had also contracted with them to replace the gutters. This is when things went downhill and pretty much stayed in the ditch. The gutter people first bought out 4-inch gutters instead of 6-inch gutters. Then, when they did replace the gutters, the installation was below par. My wife was constantly after Moose to get this fixed, but it was an uphill battle. The installers left cigarette butts, bottle caps, nails, metal bits, around the yard. By way of compensation, Zach, Moose Roofing, verbally said they would give us a $300 credit, which we never got. After six months of trying to get things right, we finally gave them a “Certificate of Completion” which was dated January 27, 2023.
Toward the end of the process, while we were waiting for insurance claims to be settled, I became wary of my dealings with Moose and had questions I wanted answered. The first time I asked questions, they were ignored, or the answers were non sequiturs. I do not care to repeat myself, but since I needed the answers, I was forced to ask again. I finally pried answers out of them, but I do not think I should have to work so hard to get the answers.
4/12/2024
I found a low spot in my gutters and asked Pat four times to fix this problem. So far, he has not even had the courtesy to respond to what is obviously warranty work. He will just let the warranty expire and then say I waited too long.
He also said they would help with the insurance company to indemnify me for my overpayment of our out-of- pocket expenses, but that was just lip service also. Now, he will not answer my inquiry about how to get this money back. It is a lot of money, but not enough to chase him legally for it, and he knows it.
4/25/2025 I have added a picture showing how the downspouts looked when they were installed. They were crimped to get them to fit which created a blockage so that they dammed up and wouldn't allow water to pass through. We had to dismantle them to unplug the blockage.
One star 🌟
Dear Moose, thank you for your response. However, we have spent enough time chasing you. If you truly wanted to settle this dispute you would reach out to us, instead of posting this prepackaged response.
Response from the owner:We sincerely apologize for your experience and the concerns you've outlined. It’s disappointing to hear that our service did not meet your expectations, particularly regarding communication and the quality of the work completed. We value your feedback and would like to address your issues. Please reach out to us directly to discuss how we can resolve these matters to your satisfaction. Thank you for bringing this to our attention.
Ali John
4 days ago
The team at Moose Roofing replaced my roof and made the process painless, everything from the inspection to the replacement, I felt like their most important customer, and the work was top-notch!
Response from the owner:Thank you, Ali! Great customers make great relationships!
Chad Dittberner
4 days ago
If you are looking for a trustworthy company for roofing, you can count on Moose Roofing. Quick responses, quality work/cleanup along with detailed info thru the whole process. 👍👍👍
Response from the owner:Thank you, Chad! You make it easy. Great people to work with!
Brenda Kimball
4 days ago
Moose replaced our gutters and downspouts and did a great job. I would highly recommend them. They were professional and on time with the project. Use Moose for your roof and gutter repairs.
Bud Young
5 days ago
Travis Yockey
1 week ago
I’ve had to work with multiple roofers and roofing companies throughout the process of getting my roof repaired and navigating insurance.

Sean-Michael has been the most communicative and effective representative of any roofing company I’ve had the pleasure of working with. He has stayed up to date with my claim and adjuster while maintaining consistently positive and respectful communication between all parties. He has also come out on multiple occasions to complete necessary tarping and take updated photos to ensure insurance is kept up to date on the current status.

My project is still ongoing, but it’s moving in a positive direction. I’ve been very happy with Moose Roofing so far and don’t expect that to change. I’ll update this review at the end of the process with a comprehensive assessment.
Response from the owner:Travis, thank you for the detailed review and for trusting us through a complicated insurance process. We're proud Sean-Michael provided clear communication, timely tarping, and thorough documentation to keep your claim moving in a positive direction. We appreciate your patience while the project continues and are committed to finishing the job with the same reliability and quality you’ve experienced so far. We’ll keep you updated and look forward to your final assessment.
Brandon Ivey
1 week ago
Response from the owner:Brandon, thank you for the 5-star rating and for trusting Moose Roofing. We appreciate the opportunity to serve our Omaha community and are proud to deliver reliable, high-quality work with clear communication. If you ever need roofing or exterior help in the future we’re here to support your home.
0- 00
2 weeks ago
They did all righ,t but just a typical roofing company. They showed up talked to big game. They're pretty much all the same. I wouldn't recommend them or not. And they're not even from Kansas if I had to do it again I would probably pick somebody local.
Response from the owner:Thank you for your feedback! We appreciate you taking the time to share your experience. We’re glad to hear everything went well overall!
We understand how important it is to work with a company you feel confident in, especially when it comes to something as important as your home. While our team does serve multiple areas, we take pride in being present, responsive, and committed to every community we work in.
If there’s anything we could have done to make your experience a 5-star one, we’d truly value that insight!

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