What Our homeowners say

Mike Tenski was walking in my neighborhood and noticed that I was holding my furnace roof vent hood in my hand as he walked by. It blew off during the latest storm. He offered to put it back in place and did so. He didn't charge me for his effort. You have a great employee in Mike, not because he didn't charge me, but because he stopped and offered to help.
A spot bonus for him would be in order. God's Blessings – Dave Graef

I had Moose Roofing repair storm damage on my residence. Aidan and Mark from Moose Roofing were outstanding. Excellent communication and customer service. Total professionals. I would highly recommend this company if you have roof issues.

Didn’t get our roof done, but our neighbors did.

First, they stopped over and left this note. A++ for being good people that respect other people and their property!! The crew was pretty quiet and respectful. Can’t say the same about Champion or McCoy roofing. The roof came out beautifully on our neighbors house and was done in a day. If we ever need the roof replaced again, will be sure to give you a call!

Excellent job very profecional and fast.

I chose the wrong color of the shingles and Mark Powell caught that before the installation and helped me pick the right color matching everything else. It turned out great.

Moose Roofing came to inspect our roof after a storm. They were so easy to communicate with and very reliable. I would definitely use them again.

4/30/2023 When things go wrong is when you can tell how good a company is by how it responds to problems. The job that Moose did for us went wrong, and they responded poorly.
We took hail damage in June 2022, and Moose came out in July 2022 and pitched the job, and we signed a contract on July 18, 2022. On the last day of August and the first day of September 2022, they replaced the roof. We had also contracted with them to replace the gutters. This is when things went downhill and pretty much stayed in the ditch. The gutter people first bought out 4-inch gutters instead of 6-inch gutters. Then, when they did replace the gutters, the installation was below par. My wife was constantly after Moose to get this fixed, but it was an uphill battle. The installers left cigarette butts, bottle caps, nails, metal bits, around the yard. By way of compensation, Zach, Moose Roofing, verbally said they would give us a $300 credit, which we never got. After six months of trying to get things right, we finally gave them a “Certificate of Completion” which was dated January 27, 2023.
Toward the end of the process, while we were waiting for insurance claims to be settled, I became wary of my dealings with Moose and had questions I wanted answered. The first time I asked questions, they were ignored, or the answers were non sequiturs. I do not care to repeat myself, but since I needed the answers, I was forced to ask again. I finally pried answers out of them, but I do not think I should have to work so hard to get the answers.
4/12/2024
I found a low spot in my gutters and asked Pat four times to fix this problem. So far, he has not even had the courtesy to respond to what is obviously warranty work. He will just let the warranty expire and then say I waited too long.
He also said they would help with the insurance company to indemnify me for my overpayment of our out-of- pocket expenses, but that was just lip service also. Now, he will not answer my inquiry about how to get this money back. It is a lot of money, but not enough to chase him legally for it, and he knows it.
4/25/2025 I have added a picture showing how the downspouts looked when they were installed. They were crimped to get them to fit which created a blockage so that they dammed up and wouldn't allow water to pass through. We had to dismantle them to unplug the blockage.
One star 🌟
Dear Moose, thank you for your response. However, we have spent enough time chasing you. If you truly wanted to settle this dispute you would reach out to us, instead of posting this prepackaged response.

The team at Moose Roofing replaced my roof and made the process painless, everything from the inspection to the replacement, I felt like their most important customer, and the work was top-notch!