What Our homeowners say

I had an issue with my roof and called Moose Roofing and they not only stopped by the same day but also fixed the issue that same day. Thank you Moose Roofing!

We had Moose Roofing do a siding repair job prior to exterior painting. Their crew did a great job and addressed all we asked them to. Later we discovered a minor issue and messaged them about it late in the day. Antonio came out the next morning and he took care of everything, including touching up the paint where he was working. Communication was excellent through the process from the office.

Sean-Michael came to assess our roof after we found some water damage on the ceiling. He did a wonderful job, checked the entire house, got on the roof, into the attic. Did not try to upsell us. I will without hesitation use Moose Roofing going forward.

I’ve had to work with multiple roofers and roofing companies throughout the process of getting my roof repaired and navigating insurance.

Sean-Michael has been the most communicative and effective representative of any roofing company I’ve had the pleasure of working with. He has stayed up to date with my claim and adjuster while maintaining consistently positive and respectful communication between all parties. He has also come out on multiple occasions to complete necessary tarping and take updated photos to ensure insurance is kept up to date on the current status.

My project is still ongoing, but it’s moving in a positive direction. I’ve been very happy with Moose Roofing so far and don’t expect that to change. I’ll update this review at the end of the process with a comprehensive assessment.

Update:
5/5 maintained. Sean-Michael was extremely effective at working with my insurance. The roofing crew was personable and made quick, quality work of the roof install.
I’m happy with my experience with Moose Roofing and would recommend the company to anyone interested.

Very thorough review and most detailed approach to the full fix. Communication was great as the project unfolded

4/30/2023 When things go wrong is when you can tell how good a company is by how it responds to problems. The job that Moose did for us went wrong, and they responded poorly.
We took hail damage in June 2022, and Moose came out in July 2022 and pitched the job, and we signed a contract on July 18, 2022. On the last day of August and the first day of September 2022, they replaced the roof. We had also contracted with them to replace the gutters. This is when things went downhill and pretty much stayed in the ditch. The gutter people first bought out 4-inch gutters instead of 6-inch gutters. Then, when they did replace the gutters, the installation was below par. My wife was constantly after Moose to get this fixed, but it was an uphill battle. The installers left cigarette butts, bottle caps, nails, metal bits, around the yard. By way of compensation, Zach, Moose Roofing, verbally said they would give us a $300 credit, which we never got. After six months of trying to get things right, we finally gave them a “Certificate of Completion” which was dated January 27, 2023.
Toward the end of the process, while we were waiting for insurance claims to be settled, I became wary of my dealings with Moose and had questions I wanted answered. The first time I asked questions, they were ignored, or the answers were non sequiturs. I do not care to repeat myself, but since I needed the answers, I was forced to ask again. I finally pried answers out of them, but I do not think I should have to work so hard to get the answers.
4/12/2024
I found a low spot in my gutters and asked Pat four times to fix this problem. So far, he has not even had the courtesy to respond to what is obviously warranty work. He will just let the warranty expire and then say I waited too long.
He also said they would help with the insurance company to indemnify me for my overpayment of our out-of- pocket expenses, but that was just lip service also. Now, he will not answer my inquiry about how to get this money back. It is a lot of money, but not enough to chase him legally for it, and he knows it.
4/25/2025 I have added a picture showing how the downspouts looked when they were installed. They were crimped to get them to fit which created a blockage so that they dammed up and wouldn't allow water to pass through. We had to dismantle them to unplug the blockage.
One star 🌟
Dear Moose, thank you for your response. However, we have spent enough time chasing you. If you truly wanted to settle this dispute you would reach out to us, instead of posting this prepackaged response.

I had a great experience with them! . They were reliable, prompt, and professional from start to finish. Communication was excellent, and the work was completed on schedule and to a high standard. I’m very happy with the quality of the work and the overall experience. I would definitely recommend them to anyone looking for a trustworthy roofing contractor.

I can't thank Moose Roofing enough for the work they did on our roof and gutters. Sean-Michael was very efficient and answered all of our questions and Mark Powell did an amazing job managing our installation. They all were polite, patient and quick to respond. The installation crew was polite and left out home clean afterwards. Thank you all very much!

Sean has the best customer service I have ever had the pleasure of dealing with. Someone did very well raising him. Thank you very much Sean. Pleasure meeting you. I will definitely give you a call when needed.